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We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 14 days of receipt of the package. Items must be in the original packaging, in sellable condition. The merchandise amount of your original purchase will be refunded to you as a store credit only, excluding any shipping charges.
For prompt store credit, please email us before returning any items with the reason why you're returning the items, and please indicate which items you plan to return. If you do not email us beforehand, it may take longer for us to process your returns. Email us at info@twinklesgiftshop.com.
Special-order merchandise (made-to-order items), ANYTHING ON SALE and DISCONTINUED products, and personalized items are NOT RETURNABLE - so take special care when ordering.
Return the product to: 1385 SW Martin Highway, Palm City, FL 34990 (please keep your receipt should you need to track your package). Remember to insure it for full value. We cannot accept liability for return goods lost or damaged in transit. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are nonrefundable. Shipping and handling charges will be applied to all exchange orders.
Your store credit will be kept on file for the price of the merchandise and any taxes when we have received and processed your returned item. Store credits will not expire and be kept on file.
For other information on returns, please call 1-772-678-6588